ProtonWorks is a product-led company helping businesses scale their sales capabilities. We hire exceptional people and give them the autonomy to do their best work. If you are a Mid-Level Customer Success Manager who thrives in high-ownership environments, we would love to hear from you.
What You'll Do:
- Collaborate with customer success on seamless handoffs post-sale
- Exceed quarterly revenue targets and contribute to team growth
- Identify customer needs and align solutions to their goals
- Provide market feedback to product and marketing teams
- Build and maintain a healthy sales pipeline using CRM tools
What We're Looking For:
- Solid understanding of best practices in your domain
- Excellent written and verbal communication abilities
- 3-5 years of relevant professional experience
- Proven ability to deliver projects independently
- Experience working cross-functionally with multiple teams
What We Offer:
- Annual learning and development budget ($1,500+)
- Health, dental, and vision insurance (or stipend for international hires)
- Parental leave and family-friendly policies
- Competitive salary with equity or performance bonuses
- Fully remote — work from anywhere in the world
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.