NovaSystems is a fast-growing technology company building sales tools for modern teams. We are fully distributed and passionate about solving hard problems at scale. As a Principal Customer Success Manager, you will play a key role in shaping our culture from anywhere in the world.
What You'll Do:
- Exceed quarterly revenue targets and contribute to team growth
- Maintain accurate records of all sales activities in Salesforce
- Identify customer needs and align solutions to their goals
- Collaborate with customer success on seamless handoffs post-sale
- Develop and deliver compelling product demos to potential clients
- Provide market feedback to product and marketing teams
What We're Looking For:
- Demonstrated impact at the company or industry level
- 10+ years of deep expertise in your domain
- Strong external presence through publications, talks, or open source
- Experience shaping long-term technical vision and strategy
What We Offer:
- Unlimited PTO and company-wide recharge days
- Flexible hours — we trust you to manage your time
- Health, dental, and vision insurance (or stipend for international hires)
- Home office setup stipend ($500-$1,000)
- Competitive salary with equity or performance bonuses
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.