PivotX is a fast-growing technology company building sales tools for modern teams. We are fully distributed and passionate about solving hard problems at scale. As a Senior Customer Success Manager, you will play a key role in shaping our culture from anywhere in the world.
What You'll Do:
- Identify customer needs and align solutions to their goals
- Manage the full sales cycle from prospecting to closing
- Build and maintain a healthy sales pipeline using CRM tools
- Collaborate with customer success on seamless handoffs post-sale
- Provide market feedback to product and marketing teams
What We're Looking For:
- Experience mentoring junior and mid-level team members
- Excellent communication and stakeholder management skills
- 5+ years of relevant professional experience
- Ability to drive technical decisions with long-term impact
What We Offer:
- Company-wide team retreats twice per year
- Parental leave and family-friendly policies
- Fully remote — work from anywhere in the world
- Annual learning and development budget ($1,500+)
- Home office setup stipend ($500-$1,000)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.